J
John Larkin
Guest
On Sun, 14 Aug 2011 14:57:16 -0700 (PDT), dagmargoodboat@yahoo.com
wrote:
"The HP Way" by David Packard
"The Way Forward" by Carly Fiorina
John
wrote:
Two cool books:On Aug 14, 5:04 pm, n...@puntnl.niks (Nico Coesel) wrote:
Phil Hobbs <pcdhSpamMeSensel...@electrooptical.net> wrote:
On 08/14/2011 03:30 PM, Nico Coesel wrote:
dagmargoodb...@yahoo.com wrote:
On Aug 14, 1:30=A0pm, n...@puntnl.niks (Nico Coesel) wrote:
The idea that companies stand by their product is something you should
let go. They are only interested in maximising profits. Show me an
honest sales person. They are extinct like dinosaurs.
Honest companies prosper because people trust them. Honesty is in
their economic interest, especially if they're going to be around very
long.
Sorry, but that is a lie. Sales people like to use that to gain your
trust.
Just look at Microsoft and how long they are getting away by selling
crap. Its all about marketing, not about quality. In general: count
the number of adds touting 'new formula', 'better taste', 'stronger
than ever'. Like the original product was crap!
Yesterday I bought an inkjet. I specifically avoided and did NOT buy
a Hewlett-Packard because I don't trust them. How does that help HP?
I used to do the opposite, because once upon a time I knew that if HP
made it, it was excellent. But Carly Fiorina's HP sold me some shoddy
gear. I haven't trusted them since.
HP may have lost one customer but by lowering the prices and quality
they gained hundreds of new customers. HP still has good business gear
but you must be willing to pay a bit more.
Do you lie like that when it's in your economic interest?
I do not own HP shares neither am I somehow employed by them.
Actually, when I announced to be self-employed someone warned me my
honesty would cost me money at some point
I owned HP shares. I sold them (profitably) the moment I bought
something from them that was grossly inferior, because I knew at that
point they weren't the company they used to be.
"The HP Way" by David Packard
"The Way Forward" by Carly Fiorina
John