Another DSE store scraps components

[swanny]

For anyone who might pop into the Macquarie Centre DSE PowerHouse store for the
odd component, switch or connector, they have dropped all components,
connectors, switches, lamps etc entirely. The shelves are bare (or not even
there anymore).

 

[Tom]

swanny wrote:

For anyone who might pop into the Macquarie Centre DSE PowerHouse store for the
odd component, switch or connector, they have dropped all components,
connectors, switches, lamps etc entirely. The shelves are bare (or not even
there anymore).

I've been to a couple of DSE stores around Brisbane, looks like they getting rid of kits too - lot's of specials.

Tom

 

[John Tserkezis]

swanny wrote:

For anyone who might pop into the Macquarie Centre DSE PowerHouse store for the
odd component, switch or connector, they have dropped all components,
connectors, switches, lamps etc entirely. The shelves are bare (or not even
there anymore).

Talked to one of the guys in the Ashfield store, said the plan was to scrap
all components by the end of the year.

So for me, the only other nearby option is WES, which I try to avoid. Had
an issue with work when we ordered a bunch of resistors and caps to restock
our shelves, and had a whole lot of wrong values come instead.
They said their official policy was if a particular value was not available,
they'd supply the next closest. Yeah, that works.
At least with electus, they just plain fuck up the order.
--
Linux Registered User # 302622
<http://counter.li.org>

 

[Bob Parker]

On 9/09/2007 18:39 Tom wrote:

I've been to a couple of DSE stores around Brisbane, looks like they
getting rid of kits too - lot's of specials.

Tom

DSE doesn't make any kits now. Once they've sold what few are still
in the stores, that's it.
The bean counters running the show have spoken. Profits are higher on
coffee makers and MP3 players.


Bob

 

[Kevin Martin]

John Tserkezis wrote:

So for me, the only other nearby option is WES, which I try to avoid.
Had an issue with work when we ordered a bunch of resistors and caps to
restock our shelves, and had a whole lot of wrong values come instead.
They said their official policy was if a particular value was not
available, they'd supply the next closest. Yeah, that works.

So, what's wrong with that? Works for MP3 players & coughing ash trays,
so should work for electronic components.

Kevin Martin

--
To Reply, delete what is "Not Required" in abbreviated form

 

[Phil Allison]

"John Tserkezis"

Talked to one of the guys in the Ashfield store, said the plan was to
scrap all components by the end of the year.

** The gals are generally better informed - at DSE Ashfield.

So for me, the only other nearby option is WES, which I try to avoid.

** Huh ??

The staff at WES are friendly and very obliging these days.

The variety of stock WES carry is simply amazing.

If you are lucky, you might even get served by the owner's rather classy
missus.

Had an issue with work when we ordered a bunch of resistors and caps to
restock our shelves, and had a whole lot of wrong values come instead.

** That is true - their back room boys are a TAD careless.

The " pay peanuts - get monkeys " rule applies.

At least with electus, they just plain fuck up the order.

** Like the old saying says:

It takes a EXPERT to REALLY fuck something up.





....... Phil

 

[Bob Parker]

On 9/09/2007 22:20 Phil Allison wrote:

Had an issue with work when we ordered a bunch of resistors and caps to
restock our shelves, and had a whole lot of wrong values come instead.


** That is true - their back room boys are a TAD careless.

The " pay peanuts - get monkeys " rule applies.

Ain't that the truth?! It's an old WES tradition, you know.

Bob

 

[Trevor Wilson]

John Tserkezis wrote:

swanny wrote:

For anyone who might pop into the Macquarie Centre DSE PowerHouse
store for the
odd component, switch or connector, they have dropped all components,
connectors, switches, lamps etc entirely. The shelves are bare (or not
even
there anymore).

Talked to one of the guys in the Ashfield store, said the plan was to
scrap all components by the end of the year.

So for me, the only other nearby option is WES, which I try to avoid.
Had an issue with work when we ordered a bunch of resistors and caps to
restock our shelves, and had a whole lot of wrong values come instead.
They said their official policy was if a particular value was not
available, they'd supply the next closest. Yeah, that works.
At least with electus, they just plain fuck up the order.

**I average two or three deliveries from WES per week. I find that the
number of fucked up orders are miniscule (maybe 1 in 100). The trick is
to order by part number. Works every time. DSE Wholesale, however, in a
whole different class. Over the years I used them, maybe, 10 times. 9 of
those orders were wrong, late, or just never turned up. I also find
Electus to be pretty decent, though their toys are pretty crappy quality.


Trevor Wilson

--
Posted via a free Usenet account from http://www.teranews.com

 

[John Tserkezis]

Trevor Wilson wrote:

**I average two or three deliveries from WES per week. I find that the
number of fucked up orders are miniscule (maybe 1 in 100). The trick is
to order by part number.

We did. Every time. We called about the incorrect parts supplied, and were
told - straight from the horses mouth - the policy is to supply the next
nearest resistor if the one you ask for is not in stock or not available.

Our receptionist/secretary/everything else girl initially made the call, and
come in to say she was puzzled about the "nearest" value bit - not quite
understanding the details, but knowing enough it didn't sound right.
I talked to them after that, and verified they were idiots for having a
policy like that.

What you do _expect_ us to think after that?

Works every time. DSE Wholesale, however, in a
whole different class. Over the years I used them, maybe, 10 times. 9 of
those orders were wrong, late, or just never turned up.

I think we used them only a couple of times, but never had any problems.
Used them more via the storefront than anywhere else though, it was easier to
pop in on the way to work for very small orders (one or two bits).
We ended up doing that with WES on a couple of occasions, where we could
inspect the bits at the counter before taking them in.
Not a viable purchase method though, it takes a fair bit of time to do this,
and puts one of our more knowledgeable people out of action doing something
that should be doable via mailorder.

But then, we only use DSE/Jaycar/WES for the price point on small orders.
Any larger orders were handled through the manufacturing outsourced people,
and we bought the bits they couldn't find.

I also find Electus to be pretty decent,

Most of the time they were ok, but there were a few doozies where they
stuffed things up royally. By royally, I mean at one stage we had to return
half the order.

though their toys are pretty crappy quality.

'Nuff said.
--
Linux Registered User # 302622
<http://counter.li.org>

 

[Poxy]

Trevor Wilson wrote:

I
also find Electus to be pretty decent, though their toys are pretty
crappy quality.

What - you're looking for a better quality farting ashtray?

 

[Trevor Wilson]

Poxy wrote:

Trevor Wilson wrote:
I
also find Electus to be pretty decent, though their toys are pretty
crappy quality.


What - you're looking for a better quality farting ashtray?

**Nope. Just some of those floating Solar powered lights for the pool,
that were actually waterproof. I note that the new catalogue has "new
and improved" versions. LOL! I won't be bitten twice.

Trevor Wilson

--
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[rebel]

On Sun, 09 Sep 2007 19:25:39 +1000, John Tserkezis
<jt@techniciansyndrome.org.invalid> wrote:

swanny wrote:

For anyone who might pop into the Macquarie Centre DSE PowerHouse store for the
odd component, switch or connector, they have dropped all components,
connectors, switches, lamps etc entirely. The shelves are bare (or not even
there anymore).

Talked to one of the guys in the Ashfield store, said the plan was to scrap
all components by the end of the year.

So for me, the only other nearby option is WES, which I try to avoid. Had
an issue with work when we ordered a bunch of resistors and caps to restock
our shelves, and had a whole lot of wrong values come instead.
They said their official policy was if a particular value was not available,
they'd supply the next closest. Yeah, that works.
At least with electus, they just plain fuck up the order.

With WES I always put "no substitutes" on the orders. Hasn't failed me yet.

 

[Trevor Wilson]

John Tserkezis wrote:

Trevor Wilson wrote:

**I average two or three deliveries from WES per week. I find that the
number of fucked up orders are miniscule (maybe 1 in 100). The trick
is to order by part number.

We did. Every time. We called about the incorrect parts supplied, and
were told - straight from the horses mouth - the policy is to supply
the next nearest resistor if the one you ask for is not in stock or not
available.

**I'll take your word for it. I have *never* experienced such a thing
with WES. Either the correct item (ordered by part number) was supplied,
or back-ordered. I've never had substitutes supplied, unless a 'phone
call was made by WES staff advising me of an alteration. More usually, I
recieve a 'NLA' advice.

Our receptionist/secretary/everything else girl initially made the
call, and come in to say she was puzzled about the "nearest" value bit -
not quite understanding the details, but knowing enough it didn't sound
right.
I talked to them after that, and verified they were idiots for having a
policy like that.

**Indeed. I usually order via email. I rarely use the 'phone. Perhaps
that is the problem.

What you do _expect_ us to think after that?

**I merely outlined *my* experience, of around 15 years dealing with
WES. Their staff are generally not overly bright, but usually manage to
supply exactly what I ask for, 99.9% of the time. However, I usually
order via email (previously, fax), where any errors are usually my own.
I certainly accept that your (extensive?) dealings with WES may have
elicited a different experience to my own. For my part, dealing with WES
is an overwhelmingly positive experience, though 'phone conversations
can be exceedingly frustrating. Which is why I avoid speaking to them,
for the most part.

Works every time. DSE Wholesale, however, in a whole different class.
Over the years I used them, maybe, 10 times. 9 of those orders were
wrong, late, or just never turned up.

I think we used them only a couple of times, but never had any
problems. Used them more via the storefront than anywhere else though,
it was easier to pop in on the way to work for very small orders (one or
two bits).

**Their wholesale division was/is a disaster. It cost me thousands of
Dollars and many hours of frustration, when I used them a for
mission-critical purchase. I ceased dealing with them at that time and
have only returned to buy up some of their cheap kits recently.

We ended up doing that with WES on a couple of occasions, where we
could inspect the bits at the counter before taking them in.
Not a viable purchase method though, it takes a fair bit of time to do
this, and puts one of our more knowledgeable people out of action doing
something that should be doable via mailorder.

But then, we only use DSE/Jaycar/WES for the price point on small
orders. Any larger orders were handled through the manufacturing
outsourced people, and we bought the bits they couldn't find.

**Fair enough. For my part, most of my requirements are small quantities
of a wide variety of items. For that, WES (and now Electus) are pretty
good and well priced. For mission-critical stuff (small quantities),
it's hard to beat Farnell.

I also find Electus to be pretty decent,

Most of the time they were ok, but there were a few doozies where they
stuffed things up royally. By royally, I mean at one stage we had to
return half the order.

though their toys are pretty crappy quality.

'Nuff said.

**Indeed.

Trevor Wilson

--
Posted via a free Usenet account from http://www.teranews.com

 

[John Tserkezis]

Trevor Wilson wrote:

**Fair enough. For my part, most of my requirements are small quantities
of a wide variety of items. For that, WES (and now Electus) are pretty
good and well priced. For mission-critical stuff (small quantities),
it's hard to beat Farnell.

Agreed, they're REALLY easy to deal with, their support staff although might
sound a bit dodgy, must have a REALLY good database behind them, because
they've never failed me yet- and I've thrown some doozies to them at times.

They're perpetually in stock, if they're not, it's back ordered for only a
very short period of time.

And damn they're quick. That order before 10:00am and get it same day deal
isn't just a feature, it's for real. Its failed only a couple of times, but
to their credit, the package gets to the office next day before we open up.

You do however pay for that.
--
Linux Registered User # 302622
<http://counter.li.org>

 

[tuppy]

DSE PENRITH powerhouse in Sydney has Jack all components.
No complete set of resistor values, just a scattering of
semiconductors.
Kits are still there but really for their flagship store in the
Western suburbs, Jaycar is sooo much better.

 

[Bob Parker]

tuppy wrote:

DSE PENRITH powerhouse in Sydney has Jack all components.
No complete set of resistor values, just a scattering of
semiconductors.
Kits are still there but really for their flagship store in the
Western suburbs, Jaycar is sooo much better.

<sarcasm>
But just try to buy a coffee percolator or vacuum cleaner from
Jaycar! You need to go to a 'real' electronics store for those.
</sarcasm>

Bob

 

[John Tserkezis]

Bob Parker wrote:

sarcasm
But just try to buy a coffee percolator or vacuum cleaner from
Jaycar! You need to go to a 'real' electronics store for those.
/sarcasm

Ahem! Jaycar is a 'real' electronics store. They're always suitably
stocked up with farting ashtrays, and that guy that makes noises when you
stick a pencil up his arse.

Not to forget the choking chicken, while not much fun in itself, had
received special mention from the animal rights mob. (Sadly, the report
didn't mention any of the company names, so they had missed out on a whole
heap of sales of the chickens..)

Anyway, all very classy.

I'd like to know what demographic buys this shit, and why Gary thought said
demographic would wander into his stores...

Seriously, us electronics types aren't ALL like that... No really...
--
Linux Registered User # 302622
<http://counter.li.org>

 

[Mike Paull]

On Sun, 09 Sep 2007 08:23:13 GMT, swanny
<blahgswan3blah@blahbigpondblah.comblah.blahau> wrote:

For anyone who might pop into the Macquarie Centre DSE PowerHouse store for the
odd component, switch or connector, they have dropped all components,
connectors, switches, lamps etc entirely. The shelves are bare (or not even
there anymore).

Here's what I know of the situation.

DSE PowerHouse stores had all components and most kits except the
learning/educational type removed in order to make room for small
appliances. This policy has been in place for quite some time. I'm
surprised that the store mentioned above still had components so long after
the structure change.

Regular DSE stores will continue to sell the "basic" range of components
and the learning/educational kits with the "magazine" kits being phased
out. Tools and test gear are still stocked and new items are still being
added to the range. Of course Silicon Chip is still available too.

Mike

 

[Allan]

"John Tserkezis" <jt@techniciansyndrome.org.invalid> wrote in message
news:46e4f842$0$1028$afc38c87@news.optusnet.com.au...

Bob Parker wrote:

sarcasm
But just try to buy a coffee percolator or vacuum cleaner from Jaycar!
You need to go to a 'real' electronics store for those.
/sarcasm

Ahem! Jaycar is a 'real' electronics store. They're always suitably
stocked up with farting ashtrays, and that guy that makes noises when you
stick a pencil up his arse.

Not to forget the choking chicken, while not much fun in itself, had
received special mention from the animal rights mob. (Sadly, the report
didn't mention any of the company names, so they had missed out on a whole
heap of sales of the chickens..)

Well that not true either..
The article showed the Jaycar store in the back ground,
and we sold heaps.....

Everyone wanted one before the RSPCA banned them, (LOL
which they never had any say on anyway...

Anyway, all very classy.

I'd like to know what demographic buys this shit, and why Gary thought
said demographic would wander into his stores...

Seriously, us electronics types aren't ALL like that... No really...
--
Linux Registered User # 302622
http://counter.li.org

 

[Bodgey]

I often use Altronics in Auburn as I work near there. I have found them to
be much better then DSE and Jaycar and reminds me of the way those two other
stores used to be. They also have the advantage of having the warehouse
there so if what you are looking for is not kept on the shelf, they can
usually just quickly get it from the warehouse out back.


"Mike Paull" <mikey351@removethis.gmail.com> wrote in message
news:63tce3dun763lfq57eebshjvurng9hgc6d@4ax.com...

On Sun, 09 Sep 2007 08:23:13 GMT, swanny
blahgswan3blah@blahbigpondblah.comblah.blahau> wrote:

For anyone who might pop into the Macquarie Centre DSE PowerHouse store
for the
odd component, switch or connector, they have dropped all components,
connectors, switches, lamps etc entirely. The shelves are bare (or not
even
there anymore).

Here's what I know of the situation.

DSE PowerHouse stores had all components and most kits except the
learning/educational type removed in order to make room for small
appliances. This policy has been in place for quite some time. I'm
surprised that the store mentioned above still had components so long
after
the structure change.

Regular DSE stores will continue to sell the "basic" range of components
and the learning/educational kits with the "magazine" kits being phased
out. Tools and test gear are still stocked and new items are still being
added to the range. Of course Silicon Chip is still available too.

Mike