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OT: Incorrect Energy Australia TOU bill calculation

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Sylvia Else
Guest

Sat Apr 13, 2019 5:45 am   



Just a heads up.

I've noticed that Energy Australia are failing to apply daylight saving
time when calculating the bills for their TOU customers. If you're on
such a tariff, then depending on your pattern of usage, this could
result in a significant overcharge.

Sylvia.

Daniel60
Guest

Mon Apr 22, 2019 3:45 pm   



Sylvia Else wrote on 13/04/2019 1:45 PM:
Quote:
Just a heads up.

I've noticed that Energy Australia are failing to apply daylight saving
time when calculating the bills for their TOU customers. If you're on
such a tariff, then depending on your pattern of usage, this could
result in a significant overcharge.

Sylvia.


Umm, for the uninterested, what's a TOU customer??

I was with EA, but have just changed to Tango!
--
Daniel

Sylvia Else
Guest

Mon Apr 22, 2019 3:45 pm   



On 23/04/2019 12:06 am, Daniel60 wrote:
Quote:
Sylvia Else wrote on 13/04/2019 1:45 PM:
Just a heads up.

I've noticed that Energy Australia are failing to apply daylight
saving time when calculating the bills for their TOU customers. If
you're on such a tariff, then depending on your pattern of usage, this
could result in a significant overcharge.

Sylvia.

Umm, for the uninterested, what's a TOU customer??

I was with EA, but have just changed to Tango!


Time Of Use.

The amount you pay per kWh depends on the time of day - higher during
the afternoon and evening, lower at night. Medium at other times. So if
they don't adjust for daylight saving time, then each price band starts
an hour late.

Sylvia.

Clifford Heath
Guest

Tue Apr 23, 2019 1:45 am   



On 13/4/19 1:45 pm, Sylvia Else wrote:
Quote:
Just a heads up.

I've noticed that Energy Australia are failing to apply daylight saving
time when calculating the bills for their TOU customers. If you're on
such a tariff, then depending on your pattern of usage, this could
result in a significant overcharge.


I just switched to Amber, <https://amberelectric.com.au>.

They sell *and buy* electricity at the real-time wholesale rate, and
charge $20/month to run their business. So you get the same feed-in rate
you would pay to buy the same power.

This is what our government should have done for us instead of
privatising electricity, because it pushes time-of-use decisions all the
way to the end user.

They service SA and Sydney metro only, for now.

Clifford Heath.

Sylvia Else
Guest

Tue Apr 23, 2019 7:45 am   



On 23/04/2019 10:21 am, Clifford Heath wrote:
Quote:
On 13/4/19 1:45 pm, Sylvia Else wrote:
Just a heads up.

I've noticed that Energy Australia are failing to apply daylight
saving time when calculating the bills for their TOU customers. If
you're on such a tariff, then depending on your pattern of usage, this
could result in a significant overcharge.

I just switched to Amber, <https://amberelectric.com.au>.

They sell *and buy* electricity at the real-time wholesale rate, and
charge $20/month to run their business. So you get the same feed-in rate
you would pay to buy the same power.

This is what our government should have done for us instead of
privatising electricity, because it pushes time-of-use decisions all the
way to the end user.

They service SA and Sydney metro only, for now.

Clifford Heath.


Interesting concept. I've taken a look, though at the moment I'm unable
to convince myself I would save money.

I think it would be difficult to make it the standard way of charging.
In essence, the retailers are absorbing the unpredictability of the
pricing. Whether they're collectively charging an unfairly high price
for carrying that risk isn't so clear.

Sylvia.

Clifford Heath
Guest

Tue Apr 23, 2019 7:45 am   



On 23/4/19 3:55 pm, Sylvia Else wrote:
Quote:
On 23/04/2019 10:21 am, Clifford Heath wrote:
On 13/4/19 1:45 pm, Sylvia Else wrote:
Just a heads up.

I've noticed that Energy Australia are failing to apply daylight
saving time when calculating the bills for their TOU customers. If
you're on such a tariff, then depending on your pattern of usage,
this could result in a significant overcharge.

I just switched to Amber, <https://amberelectric.com.au>.

They sell *and buy* electricity at the real-time wholesale rate, and
charge $20/month to run their business. So you get the same feed-in
rate you would pay to buy the same power.

This is what our government should have done for us instead of
privatising electricity, because it pushes time-of-use decisions all
the way to the end user.

They service SA and Sydney metro only, for now.

Clifford Heath.

Interesting concept. I've taken a look, though at the moment I'm unable
to convince myself I would save money.

I think it would be difficult to make it the standard way of charging.
In essence, the retailers are absorbing the unpredictability of the
pricing. Whether they're collectively charging an unfairly high price
for carrying that risk isn't so clear.


I didn't sign up primarily to save money. I signed up to pay for my use,
and not pay for some company to get rich by obscuring what my power
actually costs/is worth.

When true costs are hidden, market distortions and abuses are
inevitable. Our government should see its primary role as to protect us
from these, not to pocket bribes for defending the guilty parties.

Clifford Heath.

Daniel60
Guest

Tue Apr 23, 2019 2:45 pm   



Sylvia Else wrote on 23/04/2019 12:13 AM:
Quote:
On 23/04/2019 12:06 am, Daniel60 wrote:
Sylvia Else wrote on 13/04/2019 1:45 PM:
Just a heads up.

I've noticed that Energy Australia are failing to apply daylight
saving time when calculating the bills for their TOU customers. If
you're on such a tariff, then depending on your pattern of usage,
this could result in a significant overcharge.

Sylvia.

Umm, for the uninterested, what's a TOU customer??

I was with EA, but have just changed to Tango!

Time Of Use.

The amount you pay per kWh depends on the time of day - higher during
the afternoon and evening, lower at night. Medium at other times. So if
they don't adjust for daylight saving time, then each price band starts
an hour late.

Sylvia.


Thanks for explaining. Wink
--
Daniel

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