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Harman Kardan AVR1700 Rcvr BCO update

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root
Guest

Fri Jul 05, 2013 9:30 pm   



A friend has an AVR1700 receiver which displays a
BCO Update message
and locks up. A google search reveals this problem
has affected others, but no solution other than returning
the unit for service has emerged.

Does anyone here know what BCO update means? Anyone
know of a fix?

We have tried just waiting it out, no good after several
days. One person suggested repeatedly turning it on and
off: again no solution.

There is nothing in the user manual about this problem.

Any help?

TIA

Arfa Daily
Guest

Fri Jul 05, 2013 11:54 pm   



"root" <NoEMail_at_home.org> wrote in message
news:kr76sk$2lh$1_at_news.albasani.net...
Quote:
A friend has an AVR1700 receiver which displays a
BCO Update message
and locks up. A google search reveals this problem
has affected others, but no solution other than returning
the unit for service has emerged.

Does anyone here know what BCO update means? Anyone
know of a fix?

We have tried just waiting it out, no good after several
days. One person suggested repeatedly turning it on and
off: again no solution.

There is nothing in the user manual about this problem.

Any help?

TIA


The HK website says the following about this problem :

< My AVR 1700 shows an update warning screen "BCO UPDATE" and freezes. What
can I do? >

"Please perform a reset. 1: Press the front-panel Standby/on switch to place
the unit in the Standby mode (the power Indicator LED will turn amber). 2:
Press and hold the front-panel Surround Mode Button for at least 5 seconds
until the RESET message appears on the front-panel message display. Now the
receiver should function correctly. (Radio presets and other adjustments
will be lost, so these must be re-entered). If this reset does not solve the
problem, please contact the Harman Kardon helpdesk. Please note that a
software update can only be performed with a USB memory stick with files
downloaded from the Harman Kardon web site. It is not possible to update
through direct web connection. We are sorry for any inconvenience you may
have experienced."

Any use ?

Arfa

root
Guest

Sat Jul 06, 2013 6:18 am   



Arfa Daily <arfa.daily_at_ntlworld.com> wrote:
Quote:


"root" <NoEMail_at_home.org> wrote in message
news:kr76sk$2lh$1_at_news.albasani.net...
A friend has an AVR1700 receiver which displays a
BCO Update message
and locks up. A google search reveals this problem
has affected others, but no solution other than returning
the unit for service has emerged.

Does anyone here know what BCO update means? Anyone
know of a fix?

We have tried just waiting it out, no good after several
days. One person suggested repeatedly turning it on and
off: again no solution.

There is nothing in the user manual about this problem.

Any help?

TIA


The HK website says the following about this problem :

My AVR 1700 shows an update warning screen "BCO UPDATE" and freezes. What
can I do?

"Please perform a reset. 1: Press the front-panel Standby/on switch to place
the unit in the Standby mode (the power Indicator LED will turn amber). 2:
Press and hold the front-panel Surround Mode Button for at least 5 seconds
until the RESET message appears on the front-panel message display. Now the
receiver should function correctly. (Radio presets and other adjustments
will be lost, so these must be re-entered). If this reset does not solve the
problem, please contact the Harman Kardon helpdesk. Please note that a
software update can only be performed with a USB memory stick with files
downloaded from the Harman Kardon web site. It is not possible to update
through direct web connection. We are sorry for any inconvenience you may
have experienced."

Any use ?

Arfa


Thanks. I tried to find any mention of the problem on the HK site and
I didn't find this. I also called but couldn't get to a person and
they haven't returned my call.

I will tell my friend to try what you have found.

Mark Zacharias
Guest

Sat Jul 06, 2013 11:15 am   



"root" <NoEMail_at_home.org> wrote in message
news:kr85r1$q56$1_at_news.albasani.net...
Quote:
Arfa Daily <arfa.daily_at_ntlworld.com> wrote:


"root" <NoEMail_at_home.org> wrote in message
news:kr76sk$2lh$1_at_news.albasani.net...
A friend has an AVR1700 receiver which displays a
BCO Update message
and locks up. A google search reveals this problem
has affected others, but no solution other than returning
the unit for service has emerged.

Does anyone here know what BCO update means? Anyone
know of a fix?

We have tried just waiting it out, no good after several
days. One person suggested repeatedly turning it on and
off: again no solution.

There is nothing in the user manual about this problem.

Any help?

TIA


The HK website says the following about this problem :

My AVR 1700 shows an update warning screen "BCO UPDATE" and freezes.
What
can I do?

"Please perform a reset. 1: Press the front-panel Standby/on switch to
place
the unit in the Standby mode (the power Indicator LED will turn amber).
2:
Press and hold the front-panel Surround Mode Button for at least 5
seconds
until the RESET message appears on the front-panel message display. Now
the
receiver should function correctly. (Radio presets and other adjustments
will be lost, so these must be re-entered). If this reset does not solve
the
problem, please contact the Harman Kardon helpdesk. Please note that a
software update can only be performed with a USB memory stick with files
downloaded from the Harman Kardon web site. It is not possible to update
through direct web connection. We are sorry for any inconvenience you may
have experienced."

Any use ?

Arfa


Thanks. I tried to find any mention of the problem on the HK site and
I didn't find this. I also called but couldn't get to a person and
they haven't returned my call.

I will tell my friend to try what you have found.



I see an AWFUL LOT of these being sold "as-is" and for "parts-repair" on
eBay.

Must be a pretty crappy model.

Mark Z.

root
Guest

Sat Jul 06, 2013 6:21 pm   



root <NoEMail_at_home.org> wrote:
Quote:
Arfa Daily <arfa.daily_at_ntlworld.com> wrote:


"root" <NoEMail_at_home.org> wrote in message
news:kr76sk$2lh$1_at_news.albasani.net...
A friend has an AVR1700 receiver which displays a
BCO Update message
and locks up. A google search reveals this problem
has affected others, but no solution other than returning
the unit for service has emerged.

Does anyone here know what BCO update means? Anyone
know of a fix?

We have tried just waiting it out, no good after several
days. One person suggested repeatedly turning it on and
off: again no solution.

There is nothing in the user manual about this problem.

Any help?

TIA


The HK website says the following about this problem :

My AVR 1700 shows an update warning screen "BCO UPDATE" and freezes. What
can I do?

"Please perform a reset. 1: Press the front-panel Standby/on switch to place
the unit in the Standby mode (the power Indicator LED will turn amber). 2:
Press and hold the front-panel Surround Mode Button for at least 5 seconds
until the RESET message appears on the front-panel message display. Now the
receiver should function correctly. (Radio presets and other adjustments
will be lost, so these must be re-entered). If this reset does not solve the
problem, please contact the Harman Kardon helpdesk. Please note that a
software update can only be performed with a USB memory stick with files
downloaded from the Harman Kardon web site. It is not possible to update
through direct web connection. We are sorry for any inconvenience you may
have experienced."

Any use ?

Arfa


Thanks. I tried to find any mention of the problem on the HK site and
I didn't find this. I also called but couldn't get to a person and
they haven't returned my call.

I will tell my friend to try what you have found.


Question has become academic: my friend returned the Harman Kardon and
bought a Denon at twice the price.

root
Guest

Sat Jul 06, 2013 6:23 pm   



Mark Zacharias <mark_zacharias_at_labolgcbs.net> wrote:
Quote:
"root" <NoEMail_at_home.org> wrote in message
news:kr85r1$q56$1_at_news.albasani.net...
Arfa Daily <arfa.daily_at_ntlworld.com> wrote:


"root" <NoEMail_at_home.org> wrote in message
news:kr76sk$2lh$1_at_news.albasani.net...
A friend has an AVR1700 receiver which displays a
BCO Update message
and locks up. A google search reveals this problem
has affected others, but no solution other than returning
the unit for service has emerged.

Does anyone here know what BCO update means? Anyone
know of a fix?

We have tried just waiting it out, no good after several
days. One person suggested repeatedly turning it on and
off: again no solution.

There is nothing in the user manual about this problem.

Any help?

TIA


The HK website says the following about this problem :

My AVR 1700 shows an update warning screen "BCO UPDATE" and freezes.
What
can I do?

"Please perform a reset. 1: Press the front-panel Standby/on switch to
place
the unit in the Standby mode (the power Indicator LED will turn amber).
2:
Press and hold the front-panel Surround Mode Button for at least 5
seconds
until the RESET message appears on the front-panel message display. Now
the
receiver should function correctly. (Radio presets and other adjustments
will be lost, so these must be re-entered). If this reset does not solve
the
problem, please contact the Harman Kardon helpdesk. Please note that a
software update can only be performed with a USB memory stick with files
downloaded from the Harman Kardon web site. It is not possible to update
through direct web connection. We are sorry for any inconvenience you may
have experienced."

Any use ?

Arfa


Thanks. I tried to find any mention of the problem on the HK site and
I didn't find this. I also called but couldn't get to a person and
they haven't returned my call.

I will tell my friend to try what you have found.



I see an AWFUL LOT of these being sold "as-is" and for "parts-repair" on
eBay.

Must be a pretty crappy model.

Mark Z.


In my searches for a fix I too saw that model for sale in the
same condition. There is something pretty fishy about it:
Best Buy took the unit back without question after my friend
had used it for 6 months. It must be an arrangement between
BestBuy and Harman Kardon. I still don't know what BCO stands
for.


Guest

Sun Oct 20, 2013 6:26 pm   



For anyone who has found this thread because their AVR 1700 is stuck in BCO Update mode, I wanted to post a the solution that worked for me this morning:

Connect your AVR 1700 to your home network. For me, this meant temporarily moving my cable modem and wireless router into the living room and connecting the receiver to my router with an ethernet cable.

Using your computer, determine the IP address of the AVR 1700 on your local network. You can do this by logging into your wireless router's web interface, or by using a utility like this one: http://www.nirsoft.n...rk_watcher..html

Type the IP address of your AVR 1700 into a web browser on your computer (it should like this: 192.168.1.xxx, with the last three digits based on your individual network). If done correctly, you will be looking at the Harman Kardon web interface for the receiver.

Click the Choose File button and choose any random file on your computer. I picked a small txt file. Now click the Upload button. Dont' worry about what file you choose. The operation will fail, but you will have jolted the receiver out of update mode.

You're done. BCO Update message should disappear, and life is good again!

I hope this helps!


Guest

Sun Oct 20, 2013 6:28 pm   



http://www.nirsoft.net/utils/wireless_network_watcher.html is the URL for the utility I mentioned.

Or Google Wireless Network Watcher if I can't post URLs Smile


Guest

Thu Nov 21, 2013 3:16 pm   



On Friday, July 5, 2013 2:30:28 PM UTC-5, root wrote:
Quote:
A friend has an AVR1700 receiver which displays a

BCO Update message

and locks up. A google search reveals this problem

has affected others, but no solution other than returning

the unit for service has emerged.



Does anyone here know what BCO update means? Anyone

know of a fix?



We have tried just waiting it out, no good after several

days. One person suggested repeatedly turning it on and

off: again no solution.



There is nothing in the user manual about this problem.



Any help?



TIA


Thank you so much for this solution! This worked perfectly and I actually had to do it a couple of times while I was setting it up so I know it will work every time. Thank you for letting me avoid sending this back for a new one.


Guest

Sun Apr 06, 2014 11:55 am   



On Sunday, October 20, 2013 12:26:59 PM UTC-4, videoma...@gmail.com wrote:
Quote:
For anyone who has found this thread because their AVR 1700 is stuck in BCO Update mode, I wanted to post a the solution that worked for me this morning:



Connect your AVR 1700 to your home network. For me, this meant temporarily moving my cable modem and wireless router into the living room and connecting the receiver to my router with an ethernet cable.


Thank you very much for this information! Followed exactly what you said, and it worked PERFECT!!!!
Using your computer, determine the IP address of the AVR 1700 on your local network. You can do this by logging into your wireless router's web interface, or by using a utility like this one: http://www.nirsoft.n...rk_watcher.html



Type the IP address of your AVR 1700 into a web browser on your computer (it should like this: 192.168.1.xxx, with the last three digits based on your individual network). If done correctly, you will be looking at the Harman Kardon web interface for the receiver.



Click the Choose File button and choose any random file on your computer. I picked a small txt file. Now click the Upload button. Dont' worry about what file you choose. The operation will fail, but you will have jolted the receiver out of update mode.



You're done. BCO Update message should disappear, and life is good again!



I hope this helps!



Guest

Sat May 10, 2014 7:15 am   



On Sunday, April 6, 2014 2:55:45 AM UTC-7, matthew...@gmail.com wrote:
Quote:
On Sunday, October 20, 2013 12:26:59 PM UTC-4, videoma...@gmail.com wrote:

For anyone who has found this thread because their AVR 1700 is stuck in BCO Update mode, I wanted to post a the solution that worked for me this morning:







Connect your AVR 1700 to your home network. For me, this meant temporarily moving my cable modem and wireless router into the living room and connecting the receiver to my router with an ethernet cable.





Thank you very much for this information! Followed exactly what you said, and it worked PERFECT!!!!

Using your computer, determine the IP address of the AVR 1700 on your local network. You can do this by logging into your wireless router's web interface, or by using a utility like this one: http://www.nirsoft.n...rk_watcher.html







Type the IP address of your AVR 1700 into a web browser on your computer (it should like this: 192.168.1.xxx, with the last three digits based on your individual network). If done correctly, you will be looking at the Harman Kardon web interface for the receiver.







Click the Choose File button and choose any random file on your computer. I picked a small txt file. Now click the Upload button. Dont' worry about what file you choose. The operation will fail, but you will have jolted the receiver out of update mode.







You're done. BCO Update message should disappear, and life is good again!







I hope this helps!


So, after you did this, did it help for a few minutes, or several months?
I have been getting it intermittently. It will show up, then go away for several weeks or months, then show up. It's been very persistent lately.


Guest

Thu May 15, 2014 3:23 am   



Quote:

I use a bridge to connect the AVR. I logged into my router and found the IP address and followed your advice and it worked. No need to connect the AVR directly to the router. Thank you for this post. I have been struggling with this for a year and a half.



Guest

Thu May 22, 2014 2:42 am   



On Sunday, October 20, 2013 12:26:59 PM UTC-4, videoma...@gmail.com wrote:
Quote:
For anyone who has found this thread because their AVR 1700 is stuck in BCO Update mode, I wanted to post a the solution that worked for me this morning:



Connect your AVR 1700 to your home network. For me, this meant temporarily moving my cable modem and wireless router into the living room and connecting the receiver to my router with an ethernet cable.



Using your computer, determine the IP address of the AVR 1700 on your local network. You can do this by logging into your wireless router's web interface, or by using a utility like this one: http://www.nirsoft.n...rk_watcher.html



Type the IP address of your AVR 1700 into a web browser on your computer (it should like this: 192.168.1.xxx, with the last three digits based on your individual network). If done correctly, you will be looking at the Harman Kardon web interface for the receiver.



Click the Choose File button and choose any random file on your computer. I picked a small txt file. Now click the Upload button. Dont' worry about what file you choose. The operation will fail, but you will have jolted the receiver out of update mode.



You're done. BCO Update message should disappear, and life is good again!



I hope this helps!


Thanks for your post. I did what you suggested but wirelessly and it worked immediately but it came back the next day. now I don't have to turn the receiver off an on, I just go to the computer and get rid of it.


Guest

Mon Aug 11, 2014 6:16 pm   



Perfect solution.
Thanks


Guest

Fri Oct 10, 2014 12:31 am   



Thank you very much... This was driving me crazy and the BCO issue is now remedied. I wanted to throw the receiver through the window.


On Sunday, October 20, 2013 9:26:59 AM UTC-7, videoma...@gmail.com wrote:
Quote:
For anyone who has found this thread because their AVR 1700 is stuck in BCO Update mode, I wanted to post a the solution that worked for me this morning:



Connect your AVR 1700 to your home network. For me, this meant temporarily moving my cable modem and wireless router into the living room and connecting the receiver to my router with an ethernet cable.



Using your computer, determine the IP address of the AVR 1700 on your local network. You can do this by logging into your wireless router's web interface, or by using a utility like this one: http://www.nirsoft.n...rk_watcher.html



Type the IP address of your AVR 1700 into a web browser on your computer (it should like this: 192.168.1.xxx, with the last three digits based on your individual network). If done correctly, you will be looking at the Harman Kardon web interface for the receiver.



Click the Choose File button and choose any random file on your computer. I picked a small txt file. Now click the Upload button. Dont' worry about what file you choose. The operation will fail, but you will have jolted the receiver out of update mode.



You're done. BCO Update message should disappear, and life is good again!



I hope this helps!


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