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Michael Gross
Guest

Thu Aug 11, 2011 4:11 am   



Hello,

Iwork in upper management for one of the major hotels here in Las Vegas
and since a huge part of my job is keeping my guest happy, always upbeat
and positive and to treat all of our guest as if they were guest in
their own home. I use secret shoppers everyday and shift of the day to
insure my guest are receiving the best service on the strip. Keep your
guest happy and they will return. Free P.R. "word of mouth" I flew out
with United and I have never been treated so rude. Your employees
unfortunately do not know how to treat your passengers with any respect.
I am shocked. Please, they need to be retrained or let them go and get
some employees in your company with people skills. My daughter and I
were very upset on how we were treated. My daughter was afraid to ask
for a drink, pillow or blanket. To be honest with you, I did not ask for
these items for her because of their people skills I just wanted to
hurry and get as far away as I could. As a professional, I felt so sorry
for your other passengers. One attendent almost had one lady in tears
but fortunately I was there to turn her around as a professional would
do. AND, thank God I always get my bording passes at home before I leave
because United changed out flight completly and if I did not call as any
responsible and professional would do we would of missed our flight
completely. And yes. United had a lot of phone numbers to contact me of
any changes you can look at my records. I made sure and asked the woman
at the ticket counter and she said yes, wow, you have a lot of numbers
here. My daughter and I go to Virginia at least 3 times a year. Due to
your employees conduct and unprofessionalism our trip home was ruined. I
am so upset because I heard a lot of good things about you and then I
find out it is all rumors. Again, being in upper management myself I
felt it my duty to share with you your passengers are receiving.

Thank You for your time.

Michael Gross
Guest

Thu Aug 11, 2011 5:34 am   



On 08/11/11 12:19, Oswald Cobblepot wrote:
Quote:
In 24hoursupport.helpdesk, on Thu, 11 Aug 2011 04:11:03 +0000, Michael
Gross wrote:

...Again, being in upper management myself I felt it my duty

to learn how to spell, and use proper grammar and sentence
construction.

If my company received such a poorly written document as you've posted
here, it would get tossed immediately into the round file.

I didn't write the bullshit just received a copy of it.

Oswald Cobblepot
Guest

Thu Aug 11, 2011 12:19 pm   



In 24hoursupport.helpdesk, on Thu, 11 Aug 2011 04:11:03 +0000, Michael
Gross wrote:

Quote:
...Again, being in upper management myself I felt it my duty

to learn how to spell, and use proper grammar and sentence
construction.

If my company received such a poorly written document as you've posted
here, it would get tossed immediately into the round file.

Oswald Cobblepot
Guest

Thu Aug 11, 2011 12:57 pm   



In 24hoursupport.helpdesk, on Thu, 11 Aug 2011 05:34:28 +0000, Michael
Gross wrote:

Quote:
On 08/11/11 12:19, Oswald Cobblepot wrote:
In 24hoursupport.helpdesk, on Thu, 11 Aug 2011 04:11:03 +0000,
Michael Gross wrote:

...Again, being in upper management myself I felt it my duty

to learn how to spell, and use proper grammar and sentence
construction.

If my company received such a poorly written document as you've
posted here, it would get tossed immediately into the round file.

I didn't write the bullshit[,] just received a copy of it.

Then perhaps you should make note of that? What reason did you have
for posting it (to three unrelated groups)?

Tom Biasi
Guest

Thu Aug 11, 2011 1:15 pm   



"Oswald Cobblepot" wrote in message news:j20hd8$cnl$1_at_dont-email.me...

If my company received such a poorly written document as you've posted
here, it would get tossed immediately into the round file.

Why? Only the highly educated and eloquent customers deserve to be treated
properly?

Desk Rabbit
Guest

Thu Aug 11, 2011 2:58 pm   



On 11/08/2011 05:11, Michael Gross wrote:
Quote:
Hello,

Iwork in upper management for one of the major hotels here in Las Vegas
and since a huge part of my job is keeping my guest happy, always upbeat
and positive and to treat all of our guest as if they were guest in
their own home. I use secret shoppers everyday and shift of the day to
insure my guest are receiving the best service on the strip. Keep your
guest happy and they will return. Free P.R. "word of mouth" I flew out
with United and I have never been treated so rude. Your employees
unfortunately do not know how to treat your passengers with any respect.
I am shocked. Please, they need to be retrained or let them go and get
some employees in your company with people skills. My daughter and I
were very upset on how we were treated. My daughter was afraid to ask
for a drink, pillow or blanket. To be honest with you, I did not ask for
these items for her because of their people skills I just wanted to
hurry and get as far away as I could. As a professional, I felt so sorry
for your other passengers. One attendent almost had one lady in tears
but fortunately I was there to turn her around as a professional would
do. AND, thank God I always get my bording passes at home before I leave
because United changed out flight completly and if I did not call as any
responsible and professional would do we would of missed our flight
completely. And yes. United had a lot of phone numbers to contact me of
any changes you can look at my records. I made sure and asked the woman
at the ticket counter and she said yes, wow, you have a lot of numbers
here. My daughter and I go to Virginia at least 3 times a year. Due to
your employees conduct and unprofessionalism our trip home was ruined. I
am so upset because I heard a lot of good things about you and then I
find out it is all rumors. Again, being in upper management myself I
felt it my duty to share with you your passengers are receiving.

Thank You for your time.

Dear customer.

Fuck off we are busy playing Doom

United Customer services

Desk Rabbit
Guest

Thu Aug 11, 2011 2:59 pm   



On 11/08/2011 14:15, Tom Biasi wrote:
Quote:


"Oswald Cobblepot" wrote in message news:j20hd8$cnl$1_at_dont-email.me...

If my company received such a poorly written document as you've posted
here, it would get tossed immediately into the round file.

Why? Only the highly educated and eloquent customers deserve to be
treated properly?

Certainly not those who don't know how to quote properly Smile

Tom Biasi
Guest

Thu Aug 11, 2011 6:27 pm   



"Desk Rabbit" wrote in message
news:j20qpf$9g8$3_at_deskrabbit.motzarella.org...

On 11/08/2011 14:15, Tom Biasi wrote:
Quote:


"Oswald Cobblepot" wrote in message news:j20hd8$cnl$1_at_dont-email.me...

If my company received such a poorly written document as you've posted
here, it would get tossed immediately into the round file.

Why? Only the highly educated and eloquent customers deserve to be
treated properly?

Certainly not those who don't know how to quote properly :-)

Are you saying that I didn't quote properly?

Mike Yetto
Guest

Thu Aug 11, 2011 7:39 pm   



Tom Biasi <tombiasi_at_optonline.net> writes and having writ moves on.


Quote:
"Desk Rabbit" wrote in message
news:j20qpf$9g8$3_at_deskrabbit.motzarella.org...

On 11/08/2011 14:15, Tom Biasi wrote:


"Oswald Cobblepot" wrote in message news:j20hd8$cnl$1_at_dont-email.me...

If my company received such a poorly written document as you've posted
here, it would get tossed immediately into the round file.

Why? Only the highly educated and eloquent customers deserve to be
treated properly?

Certainly not those who don't know how to quote properly :-)

Are you saying that I didn't quote properly?

If you continually fail to quote properly you will continually be
told that you failed to quote properly.

Mike "even if your e-mail client can't do Usenet correctly" Yetto
--
In theory, theory and practice are the same.
In practice they are not.

Aardvark
Guest

Thu Aug 11, 2011 9:09 pm   



On Thu, 11 Aug 2011 14:27:24 -0400, Tom Biasi wrote:

Quote:
"Desk Rabbit" wrote in message
news:j20qpf$9g8$3_at_deskrabbit.motzarella.org...

On 11/08/2011 14:15, Tom Biasi wrote:


"Oswald Cobblepot" wrote in message news:j20hd8$cnl$1_at_dont-email.me...

If my company received such a poorly written document as you've posted
here, it would get tossed immediately into the round file.

Why? Only the highly educated and eloquent customers deserve to be
treated properly?

Certainly not those who don't know how to quote properly :-)

Are you saying that I didn't quote properly?

Yes, he was, and you've just failed to quote properly again.



--
"When I give food to the poor, they call me a saint. When I ask
why are they poor, they call me a Communist."
- Hélder Pessoa Câmara, Archbishop of Olinda and Recife, Brazil

Tom Biasi
Guest

Thu Aug 11, 2011 11:16 pm   



"Aardvark" wrote in message news:j219du$kfo$6_at_dont-email.me...

On Thu, 11 Aug 2011 14:27:24 -0400, Tom Biasi wrote:

Quote:
"Desk Rabbit" wrote in message
news:j20qpf$9g8$3_at_deskrabbit.motzarella.org...

On 11/08/2011 14:15, Tom Biasi wrote:


"Oswald Cobblepot" wrote in message news:j20hd8$cnl$1_at_dont-email.me...

If my company received such a poorly written document as you've posted
here, it would get tossed immediately into the round file.

Why? Only the highly educated and eloquent customers deserve to be
treated properly?

Certainly not those who don't know how to quote properly :-)

Are you saying that I didn't quote properly?

Yes, he was, and you've just failed to quote properly again.

OK Please tell me what is happening so that I can fix it. I have been having
a few problems lately.

Tom

krw@att.bizzzzzzzzzzzz
Guest

Thu Aug 11, 2011 11:27 pm   



On Thu, 11 Aug 2011 19:16:43 -0400, "Tom Biasi" <tombiasi_at_optonline.net>
wrote:

Quote:


"Aardvark" wrote in message news:j219du$kfo$6_at_dont-email.me...

On Thu, 11 Aug 2011 14:27:24 -0400, Tom Biasi wrote:

"Desk Rabbit" wrote in message
news:j20qpf$9g8$3_at_deskrabbit.motzarella.org...

On 11/08/2011 14:15, Tom Biasi wrote:


"Oswald Cobblepot" wrote in message news:j20hd8$cnl$1_at_dont-email.me...

If my company received such a poorly written document as you've posted
here, it would get tossed immediately into the round file.

Why? Only the highly educated and eloquent customers deserve to be
treated properly?

Certainly not those who don't know how to quote properly Smile
^ There should be a ">>>>" here


Quote:
Are you saying that I didn't quote properly?

^ Where should be a ">>>" here

Quote:
Yes, he was, and you've just failed to quote properly again.
^ This should be ">>"


Quote:
OK Please tell me what is happening so that I can fix it. I have been having
a few problems lately.

You're missing the '>' character in front of the quoted lines. A newsreader
should add one level of '>' to each.

Oswald Cobblepot
Guest

Thu Aug 11, 2011 11:31 pm   



In 24hoursupport.helpdesk, on Thu, 11 Aug 2011 19:16:43 -0400, Tom
Biasi wrote:

Quote:
OK Please tell me what is happening so that I can fix it. I have
been having a few problems lately.

Get a real newsreader.

Notice how everyone else's places levels of the > character in front
of quoted material when they reply. Notice how your Windows Live Mail
does not.

40tude Dialog, Microplanet Gravity, Xnews, even Thunderbird ...

Jamie
Guest

Fri Aug 12, 2011 12:17 am   



Oswald Cobblepot wrote:
Quote:
In 24hoursupport.helpdesk, on Thu, 11 Aug 2011 04:11:03 +0000, Michael
Gross wrote:


...Again, being in upper management myself I felt it my duty


to learn how to spell, and use proper grammar and sentence
construction.

If my company received such a poorly written document as you've posted
here, it would get tossed immediately into the round file.

You sound like a classic example of Oswald Cobblepot's dilemma.

Good show mate.

Jamie

Jamie
Guest

Fri Aug 12, 2011 12:24 am   



Oswald Cobblepot wrote:

Quote:
In 24hoursupport.helpdesk, on Thu, 11 Aug 2011 04:11:03 +0000, Michael
Gross wrote:


...Again, being in upper management myself I felt it my duty


to learn how to spell, and use proper grammar and sentence
construction.

If my company received such a poorly written document as you've posted
here, it would get tossed immediately into the round file.

Oh excuse me. Please tell us who you work for so I can put you
down in my (Don't bother List).

Furthermore, with a name like yours, I would of shot myself long ago.

Jamie

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